QUALITY MANAGEMENT SYSTEM
We are focused on improving customer satisfaction. We believe in simple not complex. We base our daily work on our Quality Management System, providing customers with high quality services, enhancing the skills of management and staff through review, and actively pursuing an on-going training policy, the objective of which is to prepare staff to perform their work more effectively. We promote the culture of continual quality improvements and the philosophy of getting things “right the first time”.
- Raw materials are controlled and certified
- Personnel accredited by international reference bodies
- Quality targets are constantly aligned with international standards
- All main machining phases are performed by our San Polo d’Enza (RE) manufacturer factories
- In-house metrology and metallographic control labs are an integral part of our production process.
- Process audits are performed by our staff on all outsourced production.
- Final test on 100% of products prior to shipping
- Material traceability is guaranteed throughout the whole production process
- Reggiana Riduttori’s Quality Management System is ISO 9001 certified by the DNV Organization